What Our Customers are Saying About Us

I just wanted to let you know how thrilled I am about your service. I ordered a Candy Gumball Machine Classic 4 unit with stand from your company on 12/14/15, needing the machines by 12/18/15. Two day shipping would have been close to the cost of the unit itself. I spoke with someone in your office who suggested I put in the comment section “Please ship today” then I crossed my fingers and ordered ground shipping. Unbelievably, the unit arrived on 12/17/15. We put it together immediately and absolutely LOVE it! It is sure to be the hit of the family Christmas party this weekend!

Thank you so much for being a company that cares.

Lora Aberdeen SD

Actually had purchased merchandise for my machines from another company previously but needed more product than the previously used vendor offered so I found Gumballmachine factory carried all that I needed and decided for ease I would just purchase everything at one time from them instead of trying to search out the best bargain on each product and ordering from multiple vendors.Though the initial prices scared me a bit because they seemed so much higher than the other vendor used in the past, I was very pleasantly surprised when I did a true comparison and ran the identical items, along with shipping (thats where the other guys hit you so you dont see it in the beginning), I realized that in fact the true bottom line was no higher. Good product selection, no hassle, good prices, shipped and arrived fast. Will order from them again. Sasha - Texas

I would purchase from this company again. I called on Monday to see if I would be able to receive my gum ball machine by Thursday. The lady I spoke with said that if I placed my order by noon, they would be able to ship that day. I received my order on Wednesday and the gumball machines are very good quality. I'm very impressed with this company and would recommend them to anyone. Great customer service, great product and very quick shipping! Lori - Oklahoma

We were amazed how quickly the item arrived with standard shipping. Great experience. Recommend highly. Deborah - Kansas Quick delivery, very easy to work with, excellent products. A+++++ Will do business with again. Karen - Indiana Everything was great !!! My item was here the very next day !!! Incredible !!!! William - Michigan Very nice people to deal with , fast service, excellent shipping packaging, overall excellent experience. Bonnie - Oklahoma

Just wanted to let you know that these items arrived this morning, perfect packaging. I have installed the items and they are working just great. Many thanks for exceptional service, I am very pleased with your help and support. I do hope to deal with you again and would not hesitate to recommend you to others. Kind regards, Rich - United Kingdom

1st purchase of such items online, so nothing to compare to. I will do repeat business and would recommend. Michael - Oregon

No problems! Terrific price, product arrived promptly, as described, and in factory condition. Will do business again. Thanks. Ed - Virginia

I was pleased that my order was shipped overseas quickly and the US military person getting it was happy that it came in a timely manner. The package was intact at destination...no dents or rips. I would not hesitate to use this site again. Laura - Arkansas

The service and merchandise were excellent! I could not believe how quickly I received my order. The best! Mary Beth - Michigan

They were extremely helpful. We could not fit the globe on our old machine, I called them, and within two hours a service person called and talked to my husband and told him what to do to fit it on. Very pleased with their service and the fact that they shipped the part immediately. Donna - Massachusetts

I had no problem locating the item that I was looking for. Although I had to choose between three sizes, which I was not sure which one I needed, it only took one phone call to be sure. Henry - Missouri

Incredibly accommodating! Great product! They were able to get product to me in time for my nephews birthday!. Would definitely purchase from them again. Jennifer - Massachusetts

Prices are fair, shipping was fast merchandise is of very good quality. Thank you. Abel - Arizona

I received the item the next day. What great service. Carolyn - Missouri

I had no problem locating the item that I was looking for. Although I had to choose between three sizes, which I was not sure which one I needed, it only took one phone call to be sure. Thank you. Henry - Missouri

Very prompt and merchandise exactly as advertised. Kathy - Texas

I was unsure at first if Id ordered the right size replacement globe for my gumball machine. It seemed a bit pricey, but it showed up on my doorstep 3 days later, and was a good fit! I don't regret ordering it, as we can now use our machine. The ease of ordering was great and the speed of delivery was amazing. Christine - Iowa

Excellent customer service. Good pricing. I was impressed with how quickly my item was shipped and how well it was packaged. I will do business with Gumball Machine Factory again. Thank You Lynda - California

I ordered a new glass globe for my existing gumball machine. I was pleased that it was well packed and arrived safely. It was very simple to order through the website. I almost didnt recieve it though as UPS has no place to pick up packages here in my part of Canada. You have to be at home. 3 tries and they send your package back! Michelle - Canada

I thought this supplier was very responsive, with my questions and my tracking information on a timely basis. Margaret - California

A great experience, top notch communication when I made a bo bo, delivery was prompt and on the date quoted. The machine is functional and was well packaged.I will be glad to additional comments upon request. Richard - Texas

The items shipped to me were *slightly* different than what I was expecting, though it does not affect the product at all and I am still happy with my shipment. Erik - Washington

Recieved gumball machine in a timely manner,would shop with this merchant again, Thanks, Carol - Oklahoma
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